The Age Of The Customer Is Here—Are You Ready?
Steve Jobs once said, “You’ve got to start with the customer experience and work backwards for the technology”. This statement couldn’t be more relevant today. Not long ago, customer experience (CX) barely got a nod at the boardroom table. Instead, CX was viewed...Three Reasons Why Digital Transformation Fails (And How To Avoid Them)
Are you struggling with your digital transformation programme? Well, you’re not alone. According to Deloitte, 70% of transformation efforts fail. Furthermore, they take around 36 months to complete (and that’s if you get it right). It’s an alarming statistic,...How To Create An Awesome Website UX For Your Business
Ever had a bad website experience? Did it make you want to go back? Unlikely. On the flip side, a fantastic experience will have you running back for more and grabbing your friends to join you. In reality, getting your website noticed is a competitive game. With at...The Future of the Hybrid Workplace is Hyperautomation
Hyperautomation— heard of it? According to Garner, it’s this year’s top technology trend. It appears that hyperautomation is on track to revolutionise the modern workplace—forever (think what the assembly line did for manufacturing but bigger). But, what is...Why Digital Transformation is so Important
In a marketplace that’s often mind-bendingly competitive, it’s the risks you don’t take that can see you quickly left behind.